Shipping and Returns Policy
All orders are shipped within 48 hours Monday – Friday 8am – 5pm.
We use the following carriers to deliver our orders:
If a tracking # is provided by the shipping carrier, we will update your order with the tracking information.
The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to.
Specific products we carry cannot be shipped through our primary shipping carrier in which case the product item will be notated that it cannot be shipped and separate arrangements must be made to ship the item to your location via an alternate shipping carrier which will result in an additional shipping cost to be charged separately.
If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.
Returns, Refunds and Exchanges Policy
How To Return An Item
Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. Your must return the item within 30 days of your purchase.
1. Please call (615) 889-2349 to request a refund and we will assign you a tracking #.
2. Mail your returned item to:
A&M Sales Inc.
Returns Department Tracking #
2633 Old Lebanon Pike
Nashville, TN 37214
3. Include in your package a signed letter stating the reason for your return and the original receipt.
Some items can not be returned if they are opened.
Merchandise that has been worn, used, or altered will not be accepted for return or exchange.
All items are subject to a 10% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order.
If your item is in new condition and free of wear and use, you may exchange your item. You will not be subject to a restocking fee in this case, but you still will have to pay return shipping.